Hershesons Reviews

I love using the almost everything cream but stopped buying it because it’s like a full body workout trying to get the blooming stuff out of the container. I had obviously forgotten this aspect of the product in a menopausal moment and purchased the large pot and a smaller one for my sister. How on earth I haven’t chucked it across the cliff top by now, I do not know
My pot cost over £40 and I’ve managed to extract two applications out of it.
Face it, the packaging is not fit for purpose
The product inside could be the Elixir of life but if you can’t get it out of the packaging, what’s the point!
I have pumped the thing over 50 times tonight and nothing!
I’m quite tempted to go into the salon tomorrow to find out exactly HOW you’re meant to to do it. There has to be a technique that I’m missing but I’ve tried warming the container, I’ve tried turning the pump, I’ve tried massaging the container! Nothing! I have come close to taking a hammer to it in sheer, blind rage
Change the packaging Hershesons! For Gods sake, change the packaging!
Should I ask for a replacement or try and take the packaging apart and put the contents in a pot or just get my money back.
Incidentally, my sister isn’t having much luck with hers either.

I ordered £25 of product back in November paid for 48 hour tracked delivery at an extra £5
Before any postal strikes. It never turned up and the CS has been horrendous. Rude dismissive and only when “RM sends the product back we’ll refund you 14 days later”. I think it’s got lost in the post and we’re almost in January. Never again. Crooks!!! Will complain to trading standards.

i accidentally started a standing order so a product came on the 5th december so I didn’t even touch it and brought a return label to send it back, sent it back yet have yet to hear anything from them. This prouduct was over £30 plus the postage I had to pay and my time sending it to the post office. I’ve emailed them and haven’t had any proper replies. This is ridiculous and as there’s no way to call them I can’t talk with a real person. I’m truly disappointed and would just like my refund.

Already im not enjoying my experience with this company, not only have i been charged for more product that i did not order, the one that i have used only3 times has run out, indicating it had been used by somebody before me?????? plus the product does not do what i expected, but to be fair to buy it was my choice and i just dont like it- but to be charged as a subscription which is what i think happened - question why would i subscribe to a product that i had bought for the first time ???? you would want to be sure you like the way it works before subscription, now i have read reviews that cancelled subscriptions dont get a response????? clever and typical NO PERSON TO SPEAK TO YOU - YOUR CARD DETAILS ARE IN THEIR SYSTEM, YOU CANT CANCEL AND U DONT WANT THEIR PRODUCT ....... REFUND MY EXTRA CHARGE PLEASE AND CANCEL MY SUBSCRIPTION......PLEASE CANCEL IT NOW CHELSIE ANDERSON 21 CARTERS HILL MANUDEN CM23 1DA CARD ENDING 2322.....

I’m really upset from my experience. I spent £40 getting a blow dry for an event and was reassured the curls will hold and less than 1 hour later my hair is super frizzy and bushy and the curls have gone. My hair looks exactly how it does normally 1 hour after my blow-dry. I ended up having to wash and straighten my hair myself at home so I’ve just undone the entire experience and it felt like a waste of money. I have no issues with the customer service the woman who did my hair was lovely. But i was paying for a blow dry and didn’t end up getting that. After it was done no styling products like frizz control serums etc were put in. I took a photo at the time of the blow dry and 1 hour after and the difference is quite bad.

I ordered the new hairdryer on Sunday after reading about in the Sunday Times. I paid for next day delivery so it should have been dispatched yesterday. Nothing has arrived today and they don’t respond to emails or phone calls. I am sure they would respond if I was a celebrity but they really don’t care about ordinary people. I am flying out of the country early hours tomorrow and wanted the new hairdryer for my holiday. They haven’t even apologised

I have been to Hershesons a couple of times and it was fine. Went a couple of weeks ago, booked a 30 min appt because I had to go to a funeral. The stylist was really slow and I could tell there was no way we’d be done in time. He also made a total mess of my fringe and I had to be passed on to another stylist. I left 20 mins later than I should, they didn’t offer any discount even though they could see I’d been caused distress because I had to be at the funeral. When they sent me an email asking me to rate the experience, I was polite but honest, since when not a word. Clearly they’re not fussed if I ever go back or not.

I was ill on the day of my appointment and cancelled. They took the full amount from my account. Now they want proof of a medical appointment. This is not how you treat customers. They really try their luck. Avoid.

The postage on this is insane. I ordered a €15 and realised too late the postage was so high. Tried to cancel but it went though. So ended up paying nearly €50. It’s not worth it when you factor shipping costs. They should give you the option of slower shipping for a more reasonable price.

Despite three attempts, no response from customer service. Re-ordered Almost Everything Cream because it works well for me, but I've been left out of pocket due to a delivery issue, which hasn't been resolved a month on from placing the order. I find it quite astonishing they can't be bothered to respond to customer's concerns, and won't be ordering from them again. A real shame, because the Almost Everything Cream is actually quite good!

This company has no idea at to what constitutes a good customer experience
Bunch of con artists selling rubbish products and conning you into subscriptions that you cannot get out of. Avoid like the plague!
Further to your reply, these were bought by my wife who inadvertently clicked the wrong button to find that there was no way out of it despite hating the product and zero empathy or understanding from you despite numerous emails. You could easily have cancelled and removed the 10% discount. Very poor customer service experience!

Well this isn't a review but I can't find a customer service number for Hershesons so thought doing this would 'get me thru' & provide the info I'm looking for. Regarding the very mixed reviews for the foaming makes me wary if buying this product. Would it not be a good idea to offer a trial/travel size can so customers can try without so much financial outlay?? All the videos I've seen use models with either mid length or long hair. Myself & many have short spiky/pixie hair so how about including this type of hair in your videos?

dreadful products, even worse company!
Absolutely shocking company to deal with. They con you into a subscription (with no discount incidentally) and then make it extremely difficult to cancel. What makes it even more galling is that their products are dreadful.
Their response is laughable! I offered to forgo the 10% discount and cancel subscription as product was rubbish and I hadn’t realised I had requested subscription rather than a one-off. Awful company with no idea about customer service/satisfaction

Although customer service were perfectly pleasant and polite, I was told the faulty mechanism on both the Zhoosh and Almost anything Cream returned to them were working perfectly. I was not offered a replacement nor a refund. I’m not stupid, I know how to use a pump/spray. Please don’t waste your time and money. Probably good products, I shall never know however. This company has left me out of pocket, and I’m furious. I note I’m not the first to complain of this fault.

Update: I got in contact and received another bottle and that works well. Thanks Hershesons, for excellent customer service!
Like another reviewer from a couple of days ago, however much I shake the can, and however hard I press the top, I get a thin spritz of foam that turns to liquid in seconds. Have we got a dodgy batch? I can still use it and it does (eventually, when it dries out) give my hair more volume. But it definitely isn’t working as it should. Like this it’s just a mess to use!